Your own dedicated support team

Ready to Help 24 hours a day, 7 days a week, all year round

Customer support like you’ve never experienced before

Our culture and company values were built with customer satisfaction as our top priority

Result Oriented
Customer Focused

Expert support when you need it and how you need it

Your eCommerce platform is only as good as the people supporting it

24x7x365 Expert Support

Our Support Team never rests, just like your business, we're always open!

Tickets, Phone and Chat

Contact us via our Support Ticket System, Phone or Live Chat.

United States Based

Never outsourced, our Support Team operates 100% in-house from our South Florida offices.

Hundreds of Articles, Videos and Support Resources

Find answers fast and easy to commonly asked questions


Find How-Tos, step by step tutorials and answers to frequent questions.


More of a visual learner, visit our You Tube Channel for our training videos.

HTML Guide

Are you an HTML Expert, find a detailed guide to develop on 3dcart in our HTML Guide.

User Manual

Learn how to use 3dcart from basic to advanced techniques, by accessing our online manual.

eCommerce University

Learn to Build, Promote & Market Your Business with the latest ecommerce trends in our online university.

Get access to a community of successful store owners

Become part of the 3dcart family of merchants and get involved in our community forums. Learn from experienced merchants about successful tips on 3dcart, marketing and more. Visit our forums to help you get the most out of 3dcart. Click Here

See what our succesful customers have to say!

Third party design experts available

Looking to customize 3dcart beyond your capabilities? Maybe you just don't have
the time to implement your own changes? 3dcart maintains a repository of
experts that know 3dcart inside out!